ParentSquare incident

ParentSquare Dashboards not loading

Minor Resolved View vendor source →

ParentSquare experienced a minor incident on April 28, 2025 affecting Web Application, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2025, 03:02 PM UTC
Resolved
Apr 28, 2025, 03:32 PM UTC
Duration
29m
Detected by Pingoru
Apr 28, 2025, 03:02 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Apr 28, 2025, 03:02 PM UTC

    We are investigating reports that ParentSquare Dashboards are not loading. We will provide an update shortly. A workaround is to use the www.parentsquare.com/districts//feeds or www.parentsquare.com/schools//feeds link instead. Please fill in with your specific institute id.

  2. monitoring Apr 28, 2025, 03:25 PM UTC

    We have implemented a fix and are monitoring the results.

  3. resolved Apr 28, 2025, 03:32 PM UTC

    We confirmed that the issue has been resolved.