ParentSquare experienced a minor incident on May 28, 2025 affecting Texts, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Texts
Update timeline
- investigating May 28, 2025, 05:47 PM UTC
We are investigating reports that some users are not receiving text messages as quickly as expected.
- identified May 28, 2025, 05:55 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 28, 2025, 06:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 28, 2025, 06:28 PM UTC
We confirmed that the issue has been resolved. All affected text messages have been processed.