ParentSquare experienced a minor incident on June 12, 2025 affecting Web Application and Texts and 1 more component, lasting 2h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Web ApplicationTextsEmails
Update timeline
- investigating Jun 12, 2025, 06:38 PM UTC
Our translations provider is currently experience issues that lead to errors when translating content for messages in ParentSquare. Messages that are scheduled to send will still be sent out but may not be translated into the target language. We are waiting for updates from our translations provider and will post an update when we learn more.
- monitoring Jun 12, 2025, 07:07 PM UTC
It looks like translations are now operational again. We will continue monitoring.
- resolved Jun 12, 2025, 09:06 PM UTC
This incident has been resolved.