ParentSquare experienced a critical incident on June 24, 2025 affecting Texts, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Texts
Update timeline
- investigating Jun 24, 2025, 04:25 PM UTC
We are investigating reports that text messages are not being delivered. We will provide an update shortly.
- investigating Jun 24, 2025, 04:36 PM UTC
We are continuing to investigate this issue.
- identified Jun 24, 2025, 04:40 PM UTC
We have identified the cause of the issue and are implementing a fix.
- monitoring Jun 24, 2025, 04:49 PM UTC
We have implemented a fix and are monitoring the results.
- resolved Jun 24, 2025, 04:57 PM UTC
We confirmed that the issue has been resolved.