ParentSquare incident

Slow Loading Times for Smart Sites Websites

Minor Resolved View vendor source →

ParentSquare experienced a minor incident on August 4, 2025 affecting Smart Sites, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2025, 09:05 PM UTC
Resolved
Aug 05, 2025, 12:13 AM UTC
Duration
3h 8m
Detected by Pingoru
Aug 04, 2025, 09:05 PM UTC

Affected components

Smart Sites

Update timeline

  1. investigating Aug 04, 2025, 09:05 PM UTC

    We are investigating reports that some Smart Sites websites are loading slowly. We will provide an update shortly.

  2. monitoring Aug 04, 2025, 09:30 PM UTC

    We have implemented a fix and are monitoring the results. Websites are loading normally.

  3. resolved Aug 05, 2025, 12:13 AM UTC

    We confirmed that the issue has been resolved.