ParentSquare incident

Some Smart Sites customers reporting site load issues

Minor Resolved View vendor source →

ParentSquare experienced a minor incident on August 5, 2025 affecting Smart Sites, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2025, 09:16 PM UTC
Resolved
Aug 05, 2025, 09:23 PM UTC
Duration
7m
Detected by Pingoru
Aug 05, 2025, 09:16 PM UTC

Affected components

Smart Sites

Update timeline

  1. investigating Aug 05, 2025, 09:16 PM UTC

    We are investigating reports that some Smart Sites are presenting errors. We will provide an update shortly.

  2. identified Aug 05, 2025, 09:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 05, 2025, 09:23 PM UTC

    This incident has been resolved.