ParentSquare experienced a minor incident on August 5, 2025 affecting Texts, lasting 3h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Texts
Update timeline
- investigating Aug 05, 2025, 08:00 PM UTC
We are investigating reports that text message notifications for Direct Messages are delayed for some users. We will provide an update shortly.
- monitoring Aug 05, 2025, 10:45 PM UTC
We have implemented a fix and are monitoring the results. We have confirmed that any messages from earlier today that were previously delayed have been delivered.
- resolved Aug 05, 2025, 11:42 PM UTC
We confirmed that the issue has been resolved.