Parchment incident

Increased number of errors being reporting in the "In Process" queue

Notice Resolved View vendor source →

Parchment experienced a notice incident on May 20, 2025 affecting Parchment Award - Transcript Services, lasting 3h 26m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2025, 03:13 PM UTC
Resolved
May 20, 2025, 06:39 PM UTC
Duration
3h 26m
Detected by Pingoru
May 20, 2025, 03:13 PM UTC

Affected components

Parchment Award - Transcript Services

Update timeline

  1. identified May 20, 2025, 03:13 PM UTC

    We are currently working on fixing the orders in the processing queue that are in an error status as of this morning.

  2. resolved May 20, 2025, 06:39 PM UTC

    This incident has been resolved.