Parchment incident

Delay in screen response time

Notice Resolved View vendor source →

Parchment experienced a notice incident on May 27, 2025 affecting Ordering and Parchment Award - Transcript Services and 1 more component, lasting 2d 4h. The incident has been resolved; the full update timeline is below.

Started
May 27, 2025, 06:11 PM UTC
Resolved
May 29, 2025, 11:00 PM UTC
Duration
2d 4h
Detected by Pingoru
May 27, 2025, 06:11 PM UTC

Affected components

OrderingParchment Award - Transcript ServicesParchment Award - Diploma, Certificate, Badge, CLR

Update timeline

  1. investigating May 27, 2025, 06:11 PM UTC

    We're currently investigating an issue with the site being slow to respond. We will provide updates as soon as possible. We apologize for any inconveniences.

  2. monitoring May 28, 2025, 12:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 29, 2025, 11:00 PM UTC

    This incident has been resolved.