Parchment experienced a notice incident on June 9, 2025, lasting 5h 19m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 09, 2025, 04:54 PM UTC
We are investigating an issue with the frontend parchment.com website failing to consistently load. Backend services appear unaffected at this time.
- monitoring Jun 09, 2025, 05:24 PM UTC
The frontend website at parchment.com appears to be loading consistently, we are monitoring the issue for continued health.
- investigating Jun 09, 2025, 07:19 PM UTC
We are receiving reports of additional slowdown or timeouts when loading parchment.com. No backend services are impacted and we will continue investigating.
- monitoring Jun 09, 2025, 07:43 PM UTC
The frontend website at parchment.com appears to be loading consistently, we are monitoring the issue for continued health.
- resolved Jun 09, 2025, 10:13 PM UTC
This incident has been resolved.