Parchment incident

Seasonal volume: Transcript Order Processing

Notice Resolved View vendor source →

Parchment experienced a notice incident on June 2, 2025 affecting Parchment Award - Transcript Services, lasting 23d 5h. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2025, 07:45 PM UTC
Resolved
Jun 26, 2025, 01:35 AM UTC
Duration
23d 5h
Detected by Pingoru
Jun 02, 2025, 07:45 PM UTC

Affected components

Parchment Award - Transcript Services

Update timeline

  1. monitoring Jun 02, 2025, 07:45 PM UTC

    Due to seasonal transcript order volumes, please allow extra time for the application to process your institution's transcript orders. While you may notice a delay, the application is operational and processing requests. Orders will clear out of the processing queues throughout the day.

  2. resolved Jun 26, 2025, 01:35 AM UTC

    This incident has been resolved.