Parchment experienced a minor incident on May 7, 2025 affecting Login, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Login
Update timeline
- investigating May 07, 2025, 07:44 PM UTC
We are investigating an issue with our backend authentication services, which may be causing slow/failed login issues.
- monitoring May 07, 2025, 07:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 07, 2025, 08:16 PM UTC
This incident has been resolved.