Parabola incident

Increased Errors for Custom Transform Steps

Resolved after 18 hours 48 minutes, affecting Flow Runs, on May 5, 2025.

monitoring May 05, 2025, 07:47 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 05, 2025, 01:00 AM UTC
Resolved
May 05, 2025, 07:48 PM UTC
Duration
18h 48m
Detected by Pingoru
May 05, 2025, 01:00 AM UTC

Affected components

Flow Runs

Update timeline

  1. investigating May 05, 2025, 01:03 PM UTC

    We are investigating increased error rates with the Custom Transform step.

  2. identified May 05, 2025, 02:02 PM UTC

    Custom Transform steps are seeing increased error rates. The issue has been identified and is with the underlying AI service provider. We are working towards a fix.

  3. monitoring May 05, 2025, 07:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 05, 2025, 07:48 PM UTC

    This incident has been resolved.

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