Resolved after 14 minutes, affecting Flow Builder, on September 17, 2026.
We have identified the issue is with our underlying model provider. Retrying chat messages should succeed. We are continuing to investigate.
Affected components
Flow Builder
Update timeline
- investigating Sep 17, 2026, 09:19 PM UTC
We are investigating reports of intermittent failure with Prowork chat
- identified Sep 17, 2026, 09:30 PM UTC
We have identified the issue is with our underlying model provider. Retrying chat messages should succeed. We are continuing to investigate.
- resolved Sep 17, 2026, 09:34 PM UTC
This incident has been resolved.
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