Panorama Education incident
Solara: Users cannot attach classes or groups in Solara chat
Resolved after 11 hours 7 minutes, on October 6, 2026.
Our platform is back up and running as normal. We will continue to monitor progress over the next few hours. Thank you for your patience, and please let us know if you have any questions!
Update timeline
- identified Oct 06, 2026, 04:09 PM UTC
Our Team has identified an issue related to Solara users not being able to attach classes or groups in the chat. We're working as quickly as possible to resolve this issue. A fix has been identified. We'll continue to update here as we make progress. Please feel free to reach out to your Panorama contact if you have any questions.
- investigating Oct 06, 2026, 05:53 PM UTC
We're making progress, but it might be a bit longer before we're able to bring all services back online. We’re very sorry for the downtime today.
- resolved Oct 06, 2026, 07:22 PM UTC
Our platform is back up and running as normal. We will continue to monitor progress over the next few hours. Thank you for your patience, and please let us know if you have any questions!
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