Panopto Outage History

Panopto had 10 outages in the last 2 years totaling 162h 39m of downtime — averaging 0.4 incidents per month.

There were 10 Panopto outages since June 10, 2026 totaling 162h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://trust.panopto.com

Minor October 8, 2026

Panopto EU Cloud Notification 2026-10-08

Detected by Pingoru: Oct 08, 2026, 12:28 PM UTC
Resolved: Oct 08, 2026, 06:21 PM UTC
Duration: 5h 52m

Affected: SearchIntegrations (Europe (EU))

Timeline · 3 updates

identified Oct 08, 2026, 12:28 PM UTC

The Panopto EU Cloud is experiencing an increased error rate in search. Our cloud operations team has identified the source of the increased error rates. We are working on a mitigation for the issue, and we’ll update here as soon as we know more. Our next update will be within 30 minutes. What does this mean? Attempts to search videos or other content on the site may fail.
identified Oct 08, 2026, 12:54 PM UTC

The source of the increased error rates has been mitigated. Our cloud operations team is monitoring cloud metrics to ensure the issue is resolved. Our next update will be within 60 minutes.
monitoring Oct 08, 2026, 01:14 PM UTC

Our cloud operations team is continuing to monitor cloud metrics to ensure the issue is resolved. Our next update will be within 4 hours.

Read the full incident report →

Major October 6, 2026

Panopto EU Cloud Notification 2026/10/06 - Full Site Outage

Detected by Pingoru: Oct 06, 2026, 02:06 PM UTC
Resolved: Oct 06, 2026, 04:16 PM UTC
Duration: 2h 10m

Affected: WebsiteVideo playbackSearchRecording / UploadingProcessing / EncodingIntegrationsIntegrations (Europe (EU))

Timeline · 3 updates

investigating Oct 06, 2026, 02:06 PM UTC

Incident Details: We are investigating a site outage on the Panopto EU Cloud for a subset of sites. We’re sorry for this interruption, our cloud operations team is urgently investigating the issue and we’ll update here as soon as we know more. Our next update will be within 30 minutes. What does this mean? During a site outage, end users are unable to access the service meaning they are unable to access your site, nor view, edit or upload new recordings.
investigating Oct 06, 2026, 02:39 PM UTC

The Panopto EU Cloud is continuing to experience a major site availability outage. Our engineering team is actively investigating this issue with urgent priority. Apologies again for this disruption, please bear with us while we work to restore service as our number one priority. Our next update will be within 30 minutes.
monitoring Oct 06, 2026, 03:03 PM UTC

The Panopto EU Cloud is now available for all users. The source of the outage has been mitigated. Our cloud operations team is monitoring performance metrics to ensure the issue remains resolved. Our next update will be within 60 minutes.

Read the full incident report →

Major October 5, 2026

Panopto EU Cloud Notification 5th October 2026 - Full Site Outage

Detected by Pingoru: Oct 05, 2026, 10:22 AM UTC
Resolved: Oct 05, 2026, 01:54 PM UTC
Duration: 3h 31m

Affected: WebsiteVideo playbackSearchRecording / UploadingProcessing / EncodingIntegrationsIntegrations (Europe (EU))

Timeline · 7 updates

investigating Oct 05, 2026, 10:22 AM UTC

Incident Details: We are investigating a site outage on the Panopto EU Cloud. We’re sorry for this interruption, our cloud operations team is urgently investigating the issue and we’ll update here as soon as we know more. Our next update will be within 15 minutes. What does this mean? During a site outage, end users may be unable to access the service meaning they are unable to access your site, nor view, edit or upload new recordings.
investigating Oct 05, 2026, 10:37 AM UTC

The Panopto EU Cloud is continuing to experience a major site availability outage. Our engineering team is actively investigating this issue with urgent priority. Apologies again for this disruption, please bear with us while we work to restore service as our number one priority. Our next update will be within 15 minutes.
monitoring Oct 05, 2026, 10:51 AM UTC

The Panopto EU Cloud is now available for all users. The source of the outage has been mitigated. Our cloud operations team is monitoring performance metrics to ensure the issue remains resolved. Our next update will be within 60 minutes.
monitoring Oct 05, 2026, 11:43 AM UTC

The Panopto EU Cloud is still available for all users. Our cloud operations team is monitoring performance metrics to ensure the issue remains resolved. Our next update will be within 2 hours.
investigating Oct 05, 2026, 12:29 PM UTC

The Panopto EU Cloud is experiencing a major site availability outage for a subset of customers. Our engineering team is actively investigating this issue with urgent priority. Apologies again for this disruption, please bear with us while we work to restore service as our number one priority. Our next update will be within 15 minutes.
investigating Oct 05, 2026, 12:46 PM UTC

The Panopto EU Cloud is continuing to experience a major site availability outage for a subset of users. Our engineering team is actively investigating this issue with urgent priority. Apologies again for this disruption, please bear with us while we work to restore service as our number one priority. Our next update will be within 15 minutes.
monitoring Oct 05, 2026, 12:58 PM UTC

The Panopto EU Cloud is now available for all users. The source of the outage has been mitigated. Our cloud operations team is monitoring performance metrics to ensure the issue remains resolved. We apologize for the inconvenience. Our next update will be within 60 minutes.

Read the full incident report →

Minor September 28, 2026

Panopto EU Cloud Notification 2026-09-28

Detected by Pingoru: Sep 28, 2026, 01:59 PM UTC
Resolved: Sep 28, 2026, 03:56 PM UTC
Duration: 1h 56m

Affected: WebsiteIntegrations (Europe (EU))

Timeline · 3 updates

investigating Sep 28, 2026, 01:59 PM UTC

The Panopto EU Cloud is experiencing performance degradation. We’re sorry for this interruption. Our cloud operations team is urgently investigating the issue, and we’ll update here as soon as we know more. Our next update will be within 30 minutes. What does this mean? General performance may be degraded at times while accessing our EU Cloud sites.
investigating Sep 28, 2026, 02:31 PM UTC

The Panopto EU Cloud is experiencing performance degradation. We’re sorry for this interruption. Our cloud operations team is urgently investigating the issue, and we’ll update here as soon as we know more. Our next update will be within 30 minutes. What does this mean? General performance may be degraded at times while accessing our EU Cloud sites.
monitoring Sep 28, 2026, 02:48 PM UTC

The source of the earlier performance degradation has been mitigated. Our cloud operations team is monitoring performance metrics to ensure the issue is resolved. Our next update will be within 60 minutes.

Read the full incident report →

Minor September 23, 2026

Panopto NA Cloud Notification 2026-09-23

Detected by Pingoru: Sep 23, 2026, 11:13 PM UTC
Resolved: Sep 28, 2026, 03:16 PM UTC
Duration: 4d 16h

Affected: Processing / EncodingIntegrations (North America (NA))

Timeline · 1 update

identified Sep 23, 2026, 11:13 PM UTC

The Panopto NA Cloud is experiencing performance degradation in archived content restoration processing. The source of the performance degradation has been identified. Our cloud operations team applied a change to mitigate the issue and is monitoring performance metrics to ensure it is resolved. Our next update will be within 24 hours.

Read the full incident report →

Major August 20, 2026

Panopto Knowledge Insights Service Disruption

Detected by Pingoru: Aug 20, 2026, 04:07 AM UTC
Resolved: Aug 20, 2026, 04:41 AM UTC
Duration: 34m

Affected: WebsiteIntegrations (North America (NA))Integrations (Europe (EU))Integrations (Asia-Pacific (AP))Integrations (Canada (CA))Integrations (Australia (AU))Integrations (Japan (JP))

Timeline · 1 update

investigating Aug 20, 2026, 04:07 AM UTC

Panopto Knowledge Insights Dashboards are currently unavailable. Customers can continue accessing the standard reports in the application. Our cloud operations team is urgently investigating the issue and we’ll update here as soon as we know more. Our next update will be within 30 minutes.

Read the full incident report →

Major August 7, 2026

Panopto AU Cloud Notification August 11,2026 - Full Site Outage

Detected by Pingoru: Aug 07, 2026, 06:29 PM UTC
Resolved: Aug 07, 2026, 07:39 PM UTC
Duration: 1h 9m

Affected: WebsiteVideo playbackSearchRecording / UploadingProcessing / EncodingIntegrationsIntegrations (Australia (AU))

Timeline · 2 updates

identified Aug 07, 2026, 06:29 PM UTC

Incident Details: We are investigating a site outage on the Panopto AU Cloud. We’re sorry for this interruption, our cloud operations team is urgently investigating the issue and we’ll update here as soon as we know more. Our next update will be within 15 minutes. What does this mean? During a site outage, end users are unable to access the service meaning they are unable to access your site, nor view, edit or upload new recordings.
monitoring Aug 07, 2026, 06:49 PM UTC

The Panopto Clouds are stable and metrics have remained normal since our last update. The Panopto Engineering Team is monitoring the site closely. We will post an update in an hour.

Read the full incident report →

Minor July 13, 2026

Panopto NA Cloud Notification 2026-07-12

Detected by Pingoru: Jul 13, 2026, 06:50 AM UTC
Resolved: Jul 14, 2026, 03:20 PM UTC
Duration: 1d 8h

Affected: WebsiteIntegrations (North America (NA))

Timeline · 1 update

monitoring Jul 13, 2026, 06:50 AM UTC

The Panopto NA Cloud experienced a performance degradation in general website usage. Our cloud operations team has investigated the issue, and the source of the performance degradation has been mitigated. We are monitoring performance metrics to ensure the issue is resolved and we’ll update here as soon as we know more. Our next update will be within 24 hours. What does this mean? During the period of degraded performance, general website performance was slower and some operations may have timed out and failed.

Read the full incident report →

Major June 11, 2026

Panopto ALL Clouds Notification 2026-06-11 - Video Streaming Outage

Detected by Pingoru: Jun 11, 2026, 09:50 PM UTC
Resolved: Jun 11, 2026, 10:14 PM UTC
Duration: 23m

Affected: Video playbackIntegrations (North America (NA))Integrations (Europe (EU))Integrations (Asia-Pacific (AP))Integrations (Canada (CA))Integrations (Australia (AU))Integrations (Staging)Integrations (Japan (JP))

Timeline · 1 update

investigating Jun 11, 2026, 09:50 PM UTC

Incident Details: We are investigating a video streaming outage on all Panopto Cloud sites. We’re sorry for this interruption, our cloud operations team is urgently investigating the issue and we’ll update here as soon as we know more. Our next update will be within 15 minutes. What does this mean? During a site outage, end users are unable to access the service meaning they are unable to access your site, nor view, edit or upload new recordings.

Read the full incident report →

Minor June 10, 2026

Panopto EU Cloud Notification - 2026/06/10 - Panopto Knowledge Insights disruption

Detected by Pingoru: Jun 10, 2026, 09:53 AM UTC
Resolved: Jun 10, 2026, 12:20 PM UTC
Duration: 2h 27m

Affected: WebsiteIntegrations (Europe (EU))

Timeline · 4 updates

investigating Jun 10, 2026, 09:53 AM UTC

We are experiencing increased error rates in Knowledge Insights across the EU cloud region. Our cloud operations team is urgently investigating the issue, and we’ll update here as soon as we know more. Our next update will be within 30 minutes. What does this mean? Knowledge insights widgets show “Initializing...” and continuously loads
investigating Jun 10, 2026, 10:22 AM UTC

We are continuing to see increased error rates in Knowledge Insights across the EU cloud region Our cloud operations team is urgently investigating the issue, and we’ll update here as soon as we know more. Our next update will be within 30 minutes.
investigating Jun 10, 2026, 10:51 AM UTC

We are continuing to see increased error rates in Knowledge Insights across the EU cloud region. Our cloud operations team is urgently investigating the issue, and we’ll update here as soon as we know more. Our next update will be within 30 minutes.
monitoring Jun 10, 2026, 11:18 AM UTC

The source of the increased error rates has been mitigated. Our cloud operations team is monitoring cloud metrics to ensure the issue is resolved. Our next update will be within 60 minutes.

Read the full incident report →