Panopto incident
Panopto EU Cloud Notification - 2026/06/10 - Panopto Knowledge Insights disruption
Panopto experienced a minor incident on June 10, 2026 affecting Website and Integrations (Europe (EU)), lasting 2h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 10, 2026, 09:53 AM UTC
We are experiencing increased error rates in Knowledge Insights across the EU cloud region. Our cloud operations team is urgently investigating the issue, and we’ll update here as soon as we know more. Our next update will be within 30 minutes. What does this mean? Knowledge insights widgets show “Initializing...” and continuously loads
- investigating Jun 10, 2026, 10:22 AM UTC
We are continuing to see increased error rates in Knowledge Insights across the EU cloud region Our cloud operations team is urgently investigating the issue, and we’ll update here as soon as we know more. Our next update will be within 30 minutes.
- investigating Jun 10, 2026, 10:51 AM UTC
We are continuing to see increased error rates in Knowledge Insights across the EU cloud region. Our cloud operations team is urgently investigating the issue, and we’ll update here as soon as we know more. Our next update will be within 30 minutes.
- monitoring Jun 10, 2026, 11:18 AM UTC
The source of the increased error rates has been mitigated. Our cloud operations team is monitoring cloud metrics to ensure the issue is resolved. Our next update will be within 60 minutes.