Panopto experienced a minor incident on September 28, 2026 affecting Website and Integrations (Europe (EU)), lasting 1h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 28, 2026, 01:59 PM UTC
The Panopto EU Cloud is experiencing performance degradation. We’re sorry for this interruption. Our cloud operations team is urgently investigating the issue, and we’ll update here as soon as we know more. Our next update will be within 30 minutes. What does this mean? General performance may be degraded at times while accessing our EU Cloud sites.
- investigating Sep 28, 2026, 02:31 PM UTC
The Panopto EU Cloud is experiencing performance degradation. We’re sorry for this interruption. Our cloud operations team is urgently investigating the issue, and we’ll update here as soon as we know more. Our next update will be within 30 minutes. What does this mean? General performance may be degraded at times while accessing our EU Cloud sites.
- monitoring Sep 28, 2026, 02:48 PM UTC
The source of the earlier performance degradation has been mitigated. Our cloud operations team is monitoring performance metrics to ensure the issue is resolved. Our next update will be within 60 minutes.