Panopto experienced a major incident on August 20, 2026 affecting Website and Integrations (North America (NA)) and 1 more component, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
WebsiteIntegrations (North America (NA))Integrations (Europe (EU))Integrations (Asia-Pacific (AP))Integrations (Canada (CA))Integrations (Australia (AU))Integrations (Japan (JP))
Update timeline
- investigating Aug 20, 2026, 04:07 AM UTC
Panopto Knowledge Insights Dashboards are currently unavailable. Customers can continue accessing the standard reports in the application. Our cloud operations team is urgently investigating the issue and we’ll update here as soon as we know more. Our next update will be within 30 minutes.