PandaDoc experienced a major incident on May 3, 2022 affecting Uploading and downloading documents, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Uploading and downloading documents
Update timeline
- investigating May 03, 2022, 11:44 AM UTC
We have reports of issues downloading documents. We are currently investigating this issue.
- monitoring May 03, 2022, 12:22 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved May 03, 2022, 12:24 PM UTC
This incident has been resolved