PandaDoc incident

Issue with document sending for https://status.mailgun.com/

Minor Resolved View vendor source →

PandaDoc experienced a minor incident on June 9, 2022 affecting Sending and opening documents, lasting 9h 40m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2022, 01:07 PM UTC
Resolved
Jun 09, 2022, 10:48 PM UTC
Duration
9h 40m
Detected by Pingoru
Jun 09, 2022, 01:07 PM UTC

Affected components

Sending and opening documents

Update timeline

  1. investigating Jun 09, 2022, 01:07 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 09, 2022, 01:07 PM UTC

    Mailgun is currently investigating issues with all Mailgun platform functionality. Please refer to https://mailgun.statuspage.io/

  3. monitoring Jun 09, 2022, 04:38 PM UTC

    PandaDoc users should now be able to send documents with no delivery issues. We’re still monitoring the Mailgun performance and will post a final ALL SET message when we’re sure the issue is fully resolved.

  4. resolved Jun 09, 2022, 10:48 PM UTC

    This incident has been resolved.