PandaDoc incident

Customer is unable to send/sign documents

Minor Resolved View vendor source →

PandaDoc experienced a minor incident on August 8, 2022 affecting Sending and opening documents, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2022, 04:12 PM UTC
Resolved
Aug 08, 2022, 04:24 PM UTC
Duration
12m
Detected by Pingoru
Aug 08, 2022, 04:12 PM UTC

Affected components

Sending and opening documents

Update timeline

  1. investigating Aug 08, 2022, 04:12 PM UTC

    We are currently investigating this issue.

  2. identified Aug 08, 2022, 04:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 08, 2022, 04:24 PM UTC

    This incident has been resolved.