PandaDoc incident

Issue with creating documents

Minor Resolved View vendor source →

PandaDoc experienced a minor incident on July 11, 2023 affecting Creating and editing documents, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2023, 03:04 PM UTC
Resolved
Jul 11, 2023, 03:55 PM UTC
Duration
50m
Detected by Pingoru
Jul 11, 2023, 03:04 PM UTC

Affected components

Creating and editing documents

Update timeline

  1. investigating Jul 11, 2023, 03:04 PM UTC

    We are actively investigating issues with creating documents. Please check back here for updates, and we appreciate your patience while we get this resolved.

  2. investigating Jul 11, 2023, 03:05 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 11, 2023, 03:08 PM UTC

    We are continuing to investigate this issue.

  4. resolved Jul 11, 2023, 03:55 PM UTC

    This incident has been resolved.