PandaDoc experienced a minor incident on July 15, 2024 affecting Creating and editing documents and Sending and opening documents and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Creating and editing documentsSending and opening documentsUploading and downloading documentsPublic (recipient) viewCRMs & Integrations
Update timeline
- investigating Jul 15, 2024, 03:55 PM UTC
We are actively investigating the disruptions in PandaDoc services. Please check back here for updates, and we appreciate your patience while we get this resolved.
- investigating Jul 15, 2024, 03:57 PM UTC
We are continuing to investigate this issue.
- resolved Jul 15, 2024, 04:45 PM UTC
At this time, the application should work properly. We continue monitoring the situation. If you continue to experience any issues with this, please contact us at [email protected].