Palo Alto Networks incident

URL filtering service degradation affected by GCP network service degradation

Resolved after 4 hours 44 minutes, affecting Americas - US Central, on September 1, 2026.

monitoring Sep 01, 2026, 05:02 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 01, 2026, 05:00 PM UTC
Resolved
Sep 01, 2026, 09:44 PM UTC
Duration
4h 44m
Detected by Pingoru
Sep 01, 2026, 05:00 PM UTC

Affected components

Americas - US Central

Update timeline

  1. investigating Sep 01, 2026, 05:00 PM UTC

    We are monitoring the system and we will provide another update by 12pm PDT with further details. Customer Impact: Customer will experience service degradation Workaround: "N/A"

  2. monitoring Sep 01, 2026, 05:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 01, 2026, 09:44 PM UTC

    This incident has been resolved.

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