Palo Alto Networks incident

WildFire Issue

Resolved after 1 hour 10 minutes, affecting WildFire India Cloud, on August 24, 2026.

monitoring Aug 24, 2026, 06:05 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 24, 2026, 05:26 PM UTC
Resolved
Aug 24, 2026, 06:37 PM UTC
Duration
1h 10m
Detected by Pingoru
Aug 24, 2026, 05:26 PM UTC

Affected components

WildFire India Cloud

Update timeline

  1. investigating Aug 24, 2026, 05:26 PM UTC

    WildFire is currently experiencing an issue in India Cloud. We are actively working on this issue and will provide another update by 19:00 UTC with further details. Customer Impact: Delay of sample processing and intermittent failure of quering. Workaround: N/A

  2. identified Aug 24, 2026, 05:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 24, 2026, 06:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 24, 2026, 06:37 PM UTC

    This incident has been resolved.

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