Palo Alto Networks incident

Prisma AIRS Product Degradation

Critical Resolved View vendor source →
Started
May 01, 2026, 11:41 PM UTC
Resolved
May 02, 2026, 12:15 AM UTC
Duration
33m
Detected by Pingoru
May 01, 2026, 11:41 PM UTC

Affected components

AI Runtime Security APIAI Model SecurityAI Red Teaming

Update timeline

  1. investigating May 01, 2026, 11:41 PM UTC

    We are currently investigating a service degradation affecting multiple Prisma AIRS products. Our engineering teams have been engaged and are actively working to identify the root cause and restore full service functionality.

  2. resolved May 02, 2026, 12:15 AM UTC

    The service degradation affecting multiple Prisma AIRS products has been resolved. All affected services have been restored to normal operation. Our teams will continue monitoring system health and performance to ensure stability.

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