Palo Alto Networks incident
Service Degradation: Cloud NGFW Management Console.
Resolved after 6 hours 52 minutes, affecting N.Virginia (us-east-1), on August 19, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Aug 19, 2026, 03:10 PM UTC
We are investigating reports of login service degradation on the Cloud NGFW Management Console. Note: Data plane traffic and security enforcement are not impacted by this event. Current Status: Engineers are currently investigating the issue. Next Update: 06:00 AM UTC, 19th Aug 2026
- monitoring Aug 19, 2026, 05:35 PM UTC
Service Degradation has been mitigated. We will continue to monitor service health.
- monitoring Aug 19, 2026, 05:36 PM UTC
Service Degradation has been mitigated. We will continue to monitor service health. Next Update: 08:00 PM UTC, 19th Aug 2026
- monitoring Aug 19, 2026, 10:02 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 19, 2026, 10:02 PM UTC
We are continuing to monitor for any further issues.
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