Palo Alto Networks incident

PrismaCloud APP3: Delayed asset inventory data

Resolved after 16 days 20 hours, affecting Americas - US - app3.prismacloud.io, on August 7, 2026.

monitoring Aug 14, 2026, 05:43 PM UTC

We are continuing to monitor for any further issues.

Affected components

Americas - US - app3.prismacloud.io

monitoring Aug 07, 2026, 06:55 AM UTC

A fix has been implemented and we are monitoring the results.
monitoring Aug 07, 2026, 07:09 AM UTC

We are continuing to monitor for any further issues.
monitoring Aug 07, 2026, 10:48 AM UTC

We are continuing to monitor for any further issues.
monitoring Aug 07, 2026, 05:19 PM UTC

We are continuing to monitor for any further issues.
monitoring Aug 08, 2026, 07:23 AM UTC

We are continuing to monitor for any further issues.
monitoring Aug 09, 2026, 01:16 PM UTC

We are continuing to monitor for any further issues.
monitoring Aug 10, 2026, 06:10 AM UTC

We are continuing to monitor for any further issues.
monitoring Aug 10, 2026, 06:15 PM UTC

We are continuing to monitor for any further issues.
monitoring Aug 11, 2026, 10:37 AM UTC

We are continuing to monitor for any further issues.
monitoring Aug 11, 2026, 11:46 PM UTC

We are continuing to monitor for any further issues.
monitoring Aug 12, 2026, 03:30 PM UTC

We are continuing to monitor for any further issues.
monitoring Aug 13, 2026, 08:56 PM UTC

We are continuing to monitor for any further issues.
monitoring Aug 14, 2026, 05:43 PM UTC

We are continuing to monitor for any further issues.
resolved Aug 24, 2026, 03:07 AM UTC

This incident has been resolved.

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