Palo Alto Networks incident

WildFire Issue

Resolved after 9 hours 18 minutes, affecting WildFire Singapore Cloud, on June 29, 2026.

monitoring Jun 30, 2026, 01:25 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 29, 2026, 04:15 PM UTC
Resolved
Jun 30, 2026, 01:34 AM UTC
Duration
9h 18m
Detected by Pingoru
Jun 29, 2026, 04:15 PM UTC

Affected components

WildFire Singapore Cloud

Update timeline

  1. investigating Jun 29, 2026, 04:15 PM UTC

    WildFire is currently experiencing an issue in the Singapore Cloud. We are actively working on this issue and will provide another update by 18:00 UTC with further details. Customer Impact: Intermittent failures may occur during the file upload process and while querying verdicts. Workaround: N/A

  2. investigating Jun 29, 2026, 06:01 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 29, 2026, 07:42 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jun 29, 2026, 09:46 PM UTC

    We are continuing to investigate this issue.

  5. investigating Jun 29, 2026, 11:38 PM UTC

    We are continuing to investigate this issue.

  6. identified Jun 30, 2026, 12:39 AM UTC

    The issue has been identified and a fix is being implemented.

  7. monitoring Jun 30, 2026, 01:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Jun 30, 2026, 01:34 AM UTC

    This incident has been resolved.

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