Palo Alto Networks incident

Cloud NGFW Service Disruption

Resolved after 1 hour 45 minutes, affecting eastasia and southeastasia and 1 more, on June 25, 2026.

identified Jun 25, 2026, 09:33 AM UTC

We have identified a service disruption affecting Cloud NGFW. Customers may experience degraded performance or connectivity. Current Status: An issue within the Data Plane has triggered a degraded service interruption. Our team has initiated a high-priority incident response to restore normal traffic flow as quickly as possible. Ongoing Actions: We are currently working on the resolution. Next Update: 21:30 UTC 25th Jun 2026

Started
Jun 25, 2026, 09:33 AM UTC
Resolved
Jun 25, 2026, 11:18 AM UTC
Duration
1h 45m
Detected by Pingoru
Jun 25, 2026, 09:33 AM UTC

Affected components

eastasiasoutheastasiacentralindiaitalynorthsouthafricanorthsouthindiaswedencentraluaenorth

Update timeline

  1. identified Jun 25, 2026, 09:33 AM UTC

    We have identified a service disruption affecting Cloud NGFW. Customers may experience degraded performance or connectivity. Current Status: An issue within the Data Plane has triggered a degraded service interruption. Our team has initiated a high-priority incident response to restore normal traffic flow as quickly as possible. Ongoing Actions: We are currently working on the resolution. Next Update: 21:30 UTC 25th Jun 2026

  2. resolved Jun 25, 2026, 11:18 AM UTC

    This incident has been resolved.

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