Palo Alto Networks incident

Prisma Cloud [APP2.EU] - Degraded Alerts Timing

Resolved after 8 hours 35 minutes, affecting Europe - app2.eu.prismacloud.io, on June 18, 2026.

monitoring Jun 18, 2026, 10:30 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 18, 2026, 03:02 PM UTC
Resolved
Jun 18, 2026, 11:38 PM UTC
Duration
8h 35m
Detected by Pingoru
Jun 18, 2026, 03:02 PM UTC

Affected components

Europe - app2.eu.prismacloud.io

Update timeline

  1. investigating Jun 18, 2026, 03:02 PM UTC

    Alerts are delayed in app2.eu stack, we are investigating.

  2. identified Jun 18, 2026, 07:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 18, 2026, 08:53 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jun 18, 2026, 10:16 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jun 18, 2026, 10:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jun 18, 2026, 11:38 PM UTC

    This incident has been resolved.

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