Palo Alto Networks incident

Cortex XSOAR - Degraded performance in the US region impacting some MSSP flows

Resolved after 1 day 2 hours, affecting United States - Americas, on June 1, 2026.

monitoring Jun 02, 2026, 09:10 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 01, 2026, 09:21 PM UTC
Resolved
Jun 02, 2026, 11:31 PM UTC
Duration
1d 2h
Detected by Pingoru
Jun 01, 2026, 09:21 PM UTC

Affected components

United States - Americas

Update timeline

  1. investigating Jun 01, 2026, 09:21 PM UTC

    We are currently experiencing an issue with degraded performance impacting some MSSP flows. Customers may experience intermittent performance

  2. identified Jun 02, 2026, 01:35 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 02, 2026, 09:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 02, 2026, 11:31 PM UTC

    This incident has been resolved.

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