Palo Alto Networks incident

WildFire Issue

Resolved after 1 day 9 hours, affecting WildFire Global Cloud, on June 1, 2026.

monitoring Jun 02, 2026, 10:14 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 01, 2026, 01:46 PM UTC
Resolved
Jun 02, 2026, 10:55 PM UTC
Duration
1d 9h
Detected by Pingoru
Jun 01, 2026, 01:46 PM UTC

Affected components

WildFire Global Cloud

Update timeline

  1. investigating Jun 01, 2026, 01:46 PM UTC

    WildFire is currently experiencing an issue in US Cloud. We are actively working on this issue and will provide another update by 14:00 with further details. Customer Impact: Error while getting verdict Workaround: N/A

  2. investigating Jun 02, 2026, 06:29 AM UTC

    WF is getting unexpected traffic from yesterday for which Wildfire services are not ready to handle. Wildfire has autoscaling settings. However, traffic is more than 8X of normal traffic. The max resources allocated can not handle these traffic.

  3. identified Jun 02, 2026, 07:21 AM UTC

    Root cause identified. The fix to be ready in a couple of hours and deployment to happen later today.

  4. investigating Jun 02, 2026, 03:28 PM UTC

    We are currently investigating this issue.

  5. investigating Jun 02, 2026, 03:35 PM UTC

    Wildfire is experiencing 8X more traffic than the normal traffic. The source of this traffic is not yet identified. We are actively working on the issue.

  6. investigating Jun 02, 2026, 07:23 PM UTC

    We are continuing to investigate this issue.

  7. investigating Jun 02, 2026, 09:13 PM UTC

    We are continuing to investigate this issue.

  8. identified Jun 02, 2026, 09:56 PM UTC

    The issue has been identified and a fix is being implemented.

  9. monitoring Jun 02, 2026, 10:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  10. resolved Jun 02, 2026, 10:55 PM UTC

    This incident has been resolved.

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