Palo Alto Networks incident

Cortex XDR/XSIAM/CLOUD - Sporadic issue with EDR uploads in the US region

Resolved after 50 minutes, on May 18, 2026.

resolved May 26, 2026, 10:00 PM UTC

We have experienced a sporadic issue impacting EDR data uploads in the US region. Cortex XDR agent local protection continues to function normally.

Started: May 18, 2026, 08:00 AM UTC
Resolved: May 18, 2026, 08:50 AM UTC
Duration: 50m
Detected by Pingoru: May 18, 2026, 08:00 AM UTC

Update timeline

resolved May 26, 2026, 10:00 PM UTC

We have experienced a sporadic issue impacting EDR data uploads in the US region. Cortex XDR agent local protection continues to function normally.

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