Palo Alto Networks incident

Prisma Cloud Incident [APP] - Degraded

Minor Resolved View vendor source →

Palo Alto Networks experienced a minor incident on May 21, 2026 affecting Americas - US - app.prismacloud.io, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 09:04 PM UTC
Resolved
May 21, 2026, 10:44 PM UTC
Duration
1h 39m
Detected by Pingoru
May 21, 2026, 09:04 PM UTC

Affected components

Americas - US - app.prismacloud.io

Update timeline

  1. investigating May 21, 2026, 09:04 PM UTC

    We are currently investigating this issue.

  2. identified May 21, 2026, 09:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 21, 2026, 10:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 21, 2026, 10:44 PM UTC

    This incident has been resolved.