Resolved after 37 minutes, affecting Americas - US - app4.prismacloud.io, on May 14, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Americas - US - app4.prismacloud.io
Update timeline
- investigating May 14, 2026, 05:33 AM UTC
We are currently investigating this issue.
- investigating May 14, 2026, 05:53 AM UTC
We are continuing to investigate this issue.
- identified May 14, 2026, 06:00 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 14, 2026, 06:07 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 14, 2026, 06:11 AM UTC
This incident has been resolved.
Your product runs on more than Palo Alto Networks
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services