Palo Alto Networks incident

Prisma Cloud [App3] - Intermittent login failures

Minor Ongoing View vendor source →

Palo Alto Networks is currently experiencing a minor incident affecting Americas - US - app3.prismacloud.io, which began 1h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 06:53 PM UTC
Resolved
Ongoing
Duration
● 1h 28m
Detected by Pingoru
May 12, 2026, 06:53 PM UTC

Affected components

Americas - US - app3.prismacloud.io

Update timeline

  1. investigating May 12, 2026, 06:53 PM UTC

    We are currently investigating this issue.

  2. monitoring May 12, 2026, 07:09 PM UTC

    A fix has been implemented and we are monitoring the results.