Palo Alto Networks incident

WildFire Global Cloud Service Scheduled Maintenance

Resolved after 5 hours 55 minutes, affecting WildFire Global Cloud, on May 12, 2026.

in progress May 12, 2026, 10:30 PM UTC

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Started
May 12, 2026, 06:41 PM UTC
Resolved
May 13, 2026, 12:36 AM UTC
Duration
5h 55m
Detected by Pingoru
May 12, 2026, 06:41 PM UTC

Affected components

WildFire Global Cloud

Update timeline

  1. scheduled May 12, 2026, 06:41 PM UTC

    We have a planned service maintenance for WildFire Global Cloud from May 12, 2026 22:30:00 UTC to May 13, 2026 00:30:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

  2. scheduled May 12, 2026, 09:30 PM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress May 12, 2026, 10:30 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

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