Palo Alto Networks incident

WildFire Japan Cloud Service Scheduled Maintenance

Notice Resolved View vendor source →

Palo Alto Networks experienced a notice incident on May 12, 2026 affecting WildFire Japan Cloud, lasting 19h 11m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 12:50 AM UTC
Resolved
May 12, 2026, 08:01 PM UTC
Duration
19h 11m
Detected by Pingoru
May 12, 2026, 12:50 AM UTC

Affected components

WildFire Japan Cloud

Update timeline

  1. scheduled May 12, 2026, 12:50 AM UTC

    We have a planned service maintenance for WildFire Japan Cloud on May 12, 2026 from 19:00:00 UTC to 20:00:00 UTC. Customer Impact: Customers may encounter intermittent disconnection during the maintenance window and detection delays.

  2. scheduled May 12, 2026, 06:00 PM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress May 12, 2026, 07:00 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.