Palo Alto Networks incident

Incident Notification: Azure Services Service Bus & API Management impacting CNGFW failing across South India & Australia Southeast multiple regions

Palo Alto Networks is currently experiencing a minor incident affecting australiasoutheast and southindia, which began 2h ago. The vendor's full update timeline is below.

Started
May 11, 2026, 12:33 PM UTC
Resolved
Ongoing
Duration
● 1h 53m
Detected by Pingoru
May 11, 2026, 12:33 PM UTC

Affected components

australiasoutheastsouthindia

Update timeline

  1. investigating May 11, 2026, 12:33 PM UTC

    Azure Service Bus and Azure API Management in South India & Australia Southeast, may experience failures when managing resources and performing service operations. This includes issues such as creating, updating, or deleting resources, as well as intermittent timeouts when sending or receiving messages hosted in the affected regions. Current Status: Azure notified there might be an increase in timeout errors and connectivity issues impacting Service Bus, which is also affecting dependent Azure API Management workflows. Ongoing Actions: Our engineering team is working closely with the Azure team. You can also monitor the underlying platform status via the Azure Service Page. https://app.azure.com/h/0JLB-WKG/73b6c5