Palo Alto Networks incident

Strata Logging Service - Issue in FedRAMP Moderate

Palo Alto Networks experienced a major incident on January 15, 2026 affecting United States - Government Moderate, lasting 21h 59m. The incident has been resolved; the full update timeline is below.

Started: Jan 15, 2026, 05:35 PM UTC
Resolved: Jan 16, 2026, 03:35 PM UTC
Duration: 21h 59m
Detected by Pingoru: Jan 15, 2026, 05:35 PM UTC

Affected components

United States - Government Moderate

Update timeline

investigating Jan 15, 2026, 05:35 PM UTC

Strata Logging Service is currently experiencing an issue in FedRAMP Moderate. We are actively working on this issue and will provide another update by 19:00 UTC with further details. Customer Impact: Log queries are slow or timing out starting at around 15:55 UTC. Log ingestion is unaffected. Workaround: N/A
monitoring Jan 15, 2026, 06:42 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jan 16, 2026, 03:35 PM UTC

CDL service is fully operational