Palo Alto Networks incident

Strata Logging Service - Issue in FedRAMP Moderate

Resolved after 21 hours 59 minutes, affecting United States - Government Moderate, on January 15, 2026.

monitoring Jan 15, 2026, 06:42 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 15, 2026, 05:35 PM UTC
Resolved
Jan 16, 2026, 03:35 PM UTC
Duration
21h 59m
Detected by Pingoru
Jan 15, 2026, 05:35 PM UTC

Affected components

United States - Government Moderate

Update timeline

  1. investigating Jan 15, 2026, 05:35 PM UTC

    Strata Logging Service is currently experiencing an issue in FedRAMP Moderate. We are actively working on this issue and will provide another update by 19:00 UTC with further details. Customer Impact: Log queries are slow or timing out starting at around 15:55 UTC. Log ingestion is unaffected. Workaround: N/A

  2. monitoring Jan 15, 2026, 06:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 16, 2026, 03:35 PM UTC

    CDL service is fully operational

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