Palo Alto Networks incident

Datat Security: UI Service Disruption

Major Resolved View vendor source →

Palo Alto Networks experienced a major incident on February 2, 2026 affecting SaaS API - North America and SaaS API - Singapore and 1 more component, lasting 9h 6m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2026, 09:08 AM UTC
Resolved
Feb 02, 2026, 06:15 PM UTC
Duration
9h 6m
Detected by Pingoru
Feb 02, 2026, 09:08 AM UTC

Affected components

SaaS API - North AmericaSaaS API - SingaporeSaaS API - FrankfurtSaaS API - IndiaSaaS API - AustraliaSaaS API - LondonSaaS API - JapanFedRAMP Moderate IL2

Update timeline

  1. investigating Feb 02, 2026, 09:08 AM UTC

    Engineering teams are investigating an issue that may be impacting functionality for a subset of features within the Data Security UI across multiple pages.

  2. resolved Feb 02, 2026, 06:54 PM UTC

    Engineering teams have resolved the issue impacting customers.