Palo Alto Networks incident

AI Runtime Security (AIRS) Cloud - Partial Outage in the United States region

Resolved after 1 hour 30 minutes, affecting United States - Americas, on February 4, 2026.

investigating Feb 10, 2026, 07:44 AM UTC

We are currently investigating this issue. Customer Impact: Customer Firewalls may be unable to send data to the AIRS Cloud in the United States region.

Started: Feb 04, 2026, 09:15 PM UTC
Resolved: Feb 04, 2026, 10:45 PM UTC
Duration: 1h 30m
Detected by Pingoru: Feb 04, 2026, 09:15 PM UTC

Affected components

United States - Americas

Update timeline

investigating Feb 10, 2026, 07:44 AM UTC

We are currently investigating this issue. Customer Impact: Customer Firewalls may be unable to send data to the AIRS Cloud in the United States region.
resolved Feb 10, 2026, 07:46 AM UTC

This incident has been resolved.

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