Palo Alto Networks incident
Azure US West outage impacting CNGFW services
Resolved after 7 hours 50 minutes, affecting westus and westus2 and 1 more, on February 7, 2026.
The Azure outage that impacted your CNGFW service is now resolved and your service is back up. The firewall resources that were experiencing service degradation has been restored. Please contact Palo Alto Networks support team to address any concerns. Thank you,
Affected components
Update timeline
- investigating Feb 07, 2026, 05:04 PM UTC
Azure US West outage impacting CNGFW Services. We have identified an Azure outage affecting the Cloud NGFW West US region. Customers may experience intermittent service unavailability, degraded performance, or delays in monitoring and telemetry. Current Status: Earlier today, an unexpected utility power interruption at a Azure West US datacenter caused a partial facility outage. While backup power systems engaged immediately and utility power has since been stabilized, some infrastructure components were temporarily affected. Ongoing Actions: Our engineering team is working closely with the Azure team to restore full service. You can also monitor the underlying platform status via the Azure Status Page. https://azure.status.microsoft/en-us/status Next Update: 01:30 UTC, 08 February 2026
- investigating Feb 07, 2026, 05:21 PM UTC
The Azure outage that impacted your CNGFW service is now resolved and your service is back up. The firewall resources that were experiencing service degradation has been restored. Please contact Palo Alto Networks support team to address any concerns. Thank you,
- resolved Feb 08, 2026, 12:55 AM UTC
This incident has been resolved.
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