Palo Alto Networks experienced a major incident on February 23, 2026 affecting WildFire Global Cloud and WildFire Europe Cloud and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
WildFire Global CloudWildFire Europe CloudWildFire Singapore CloudWildFire Japan CloudWildFire UK CloudWildFire Canada Cloud
Update timeline
- investigating Feb 23, 2026, 09:04 PM UTC
WildFire is currently experiencing an issue in the Wildfire Global/EU/Japan/Singapore/UK/Canada Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details. Customer Impact: File submission failure. Workaround: N/A
- identified Feb 23, 2026, 09:21 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 23, 2026, 09:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 23, 2026, 09:26 PM UTC
This incident has been resolved.