Palo Alto Networks experienced a major incident on February 23, 2026 affecting WildFire Australia Cloud and WildFire Germany Cloud and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
WildFire Australia CloudWildFire Germany CloudWildFire India CloudWildFire Switzerland CloudWildFire Poland CloudWildFire Indonesia CloudWildFire Taiwan CloudWildFire France CloudWildFire Qatar Cloud
Update timeline
- investigating Feb 23, 2026, 09:07 PM UTC
WildFire is currently experiencing an issue in the Wildfire Australia/Germany/India/Switzerland/Poland/Indonesia/Taiwan/France/Qatar Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details. Customer Impact: File submission failure.
- identified Feb 23, 2026, 09:20 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 23, 2026, 09:24 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 23, 2026, 09:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 23, 2026, 09:31 PM UTC
This incident has been resolved.