Palo Alto Networks incident

edgeService (IoT) service downgrade in United States

Major Resolved View vendor source →

Palo Alto Networks experienced a major incident on March 3, 2026 affecting United States - Americas, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2026, 11:10 PM UTC
Resolved
Mar 04, 2026, 01:07 AM UTC
Duration
1h 57m
Detected by Pingoru
Mar 03, 2026, 11:10 PM UTC

Affected components

United States - Americas

Update timeline

  1. investigating Mar 03, 2026, 11:10 PM UTC

    The edgeService stop to fetch latest verdicts from backend service. We have identified the issue in upstream component. We are monitoring the upstream service and will post the update here.

  2. resolved Mar 04, 2026, 01:07 AM UTC

    This incident has been resolved.