Palo Alto Networks incident

Cortex XDR/XSIAM/XSOAR8/XPANSE/CLOUD - Degraded performance in the US region

Minor Resolved View vendor source →

Palo Alto Networks experienced a minor incident on March 9, 2026 affecting United States - Americas and United States - Americas and 1 more component, lasting 13h 14m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2026, 12:30 PM UTC
Resolved
Mar 10, 2026, 01:45 AM UTC
Duration
13h 14m
Detected by Pingoru
Mar 09, 2026, 12:30 PM UTC

Affected components

United States - AmericasUnited States - AmericasUnited States - AmericasUnited States - AmericasUnited States - Americas

Update timeline

  1. investigating Mar 09, 2026, 12:30 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 09, 2026, 05:44 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 09, 2026, 07:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 10, 2026, 01:45 AM UTC

    This incident has been resolved.