Palo Alto Networks incident

Customer Service Portal is having intermittent connectivity issues

Resolved after 52 minutes, affecting Customer Support Portal, on March 10, 2026.

monitoring Mar 10, 2026, 05:52 PM UTC

The problem has been mitigated , we will continue monitoring this incident

Started
Mar 10, 2026, 05:30 PM UTC
Resolved
Mar 10, 2026, 06:22 PM UTC
Duration
52m
Detected by Pingoru
Mar 10, 2026, 05:30 PM UTC

Affected components

Customer Support Portal

Update timeline

  1. investigating Mar 10, 2026, 05:30 PM UTC

    Intermittent connectivity issues were first observed at 9:41 AM PDT. We are actively investigating the issue.

  2. monitoring Mar 10, 2026, 05:52 PM UTC

    The problem has been mitigated , we will continue monitoring this incident

  3. resolved Mar 10, 2026, 06:22 PM UTC

    Incident is resolved

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